Tenant Portal

Pay rent & view your account

We use Baselane for online payments and resident ledgers.

Click below to open the Baselane login page in a new tab. If you don’t have your invite or login set up yet, please reach out so we can resend it.

Go to Baselane login

In case of an emergency (fire, gas smell, active water leak, no heat in winter, etc.), call 515-447-6481 after contacting the appropriate emergency services.

Request maintenance

For non-emergency issues, use this form and we’ll follow up with next steps.

Name*

Email*

Phone

Property address / unit*

What’s going on?*

Include when it started, where it is, and anything else we should know.

Is it okay to enter with a key if you’re not home?

Any pets we should know about?

Submit maintenance request